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Walkthrough

one house. one agent. zero chasing.

How a house runs its phones, its floor, and its vendors through one text thread — step by step, from open to close.

The old way

everyone waits on a human.

The phone rings through service. The call-out lands five minutes before the shift. The vendor quote needs a chase, the guest needs a follow-up, and the daily summary is whatever the GM can remember at close.

None of it is hard. All of it is loud, and it all lands on the same two or three people.

With Concya

the autonomous gm runs the loop.

Concya answers the line, texts the floor, finds coverage, calls vendors, and follows up on guests. The house runs out of one thread, 24/7, and the humans only get pulled in when the loop needs a yes.

The manager texts what happened. The GM reads what matters. Nobody chases.

In the thread

the shift, start to close.

iMessage

wow this concya onboarding is gorgeous. sent one text and it already knows the floor, the vendors, and friday close. feels like staring at the future.

OB
OnboardingExample · restaurant
Telegram

you've deleted a huge maintenance burden. vendor chase, coverage pings, guest recovery - it just runs. makes you laugh at how much time you spent doing it the old way.

VC
Vendor chaseExample · hotel
Call

called in sick. concya found coverage, confirmed marcus, and didn't wake me up three times. the floor still opened on time.

CC
Call-out coverageExample · restaurant
iMessage

guest complaint at table 12 turned into a recovery note, comp approval, and follow-up text before i finished the pass.

GR
Guest recoveryExample · fine dining

What's in the box

the whole house, handled.

  • The line. AI phone answering that books, takes messages, and never misses a call through service.
  • The floor. SMS check-in, call-outs, coverage chasing, and shift confirmations in the group thread.
  • The vendors. Quote chasing, booking, and vendor calls from chat.
  • The guests. Complaints become recovery notes with follow-up, before the pass is done.
  • The morning. A daily house summary, written while everyone sleeps.

One plan

every feature, every location.

Concya$1,500/mo · first location$1,000/mo group membership + $500/mo per location. The autonomous GM — every feature, every location, one bill.

Every house starts free. Upgrade when you're ready.

your house could run like this.

Hire For Free

Free · setup in one text

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Concya is an autonomous general manager for restaurants and hotels. It connects to your POS, PMS, reservations, and delivery apps so your team can focus on guests instead of tabs. Operators stay in control — Concya only acts within the permissions you set. Built in New York, built for operators.

© 2025-2026 Concya, Inc.