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Concya for Single restaurants

An AI General Manager for single restaurants.

A single restaurant lives or dies on service, and service lives or dies on coordination. Concya is the general manager that never misses: calls answered during the rush, reservations captured, coverage found before the gap, and the owner freed from being the human integration layer.

Text your Manager

See how it works

Never miss a call during serviceWalk-ins and waitlists in one placeCoverage before the 4pm panic
C

Concya

General Manager · now

Maria just called out for tonight. I texted three backups — Sofia can cover the 4pm. Reply YES to confirm.
YES
Done — Sofia's confirmed for 4pm and has the section notes. Line's covered, you're set for service.

Coverage resolved in 40 seconds

The problem

Why it breaks without a GM.

01

The phone rings during service and nobody can answer

02

Walk-ins, no-shows, and waitlists never make it into one place

03

Call-outs and coverage panic start at 4pm

04

The owner is the only one who knows the whole operation

How it works

One GM, first contact to final outcome.

01

Calls answered during service

Reservations, hours, menu questions, and takeout orders are handled instantly with full house context — the floor never stops.

02

Reservations and walk-ins, in sync

Waitlists, no-show follow-ups, and table turns stay in one operating picture the host stand and the owner both see.

03

Coverage, vendors, recovery

Call-outs trigger coverage flows with approvals; vendor requests are dispatched and tracked; guest issues become resolutions with follow-through.

FAQ

Common questions

Does Concya replace our phone line or reservation system?

No — Concya sits on top of the stack you already run. It answers the calls, captures the reservations, and keeps everything in sync with your POS and reservation tools.

What happens when a call is an edge case?

Concya escalates only what needs a human — with the full conversation and context attached — so the owner handles the exception, not the volume.

Does Concya text back missed calls?

Concya answers the call itself — during service, after close, whenever it rings — so there is no missed call to text back. Guests get a real answer with house context instead of a follow-up text.

How fast does Concya go live?

Setup happens in one text. You connect your numbers and your stack, set your approval rules, and Concya starts running the house.

More segments

Concya runs the whole house.

Full-Service RestaurantsCalls, reservations, and waitlists handled during the rush.Quick-Service RestaurantsOrder-ahead calls and coverage at counter speed.Bars & LoungesLate-night calls, bookings, and coverage while the bar stays slammed.PizzeriasPhone orders, reservations, and delivery questions answered.BakeriesPreorders, custom cakes, and the morning rush handled.Drive-Thru RestaurantsCalls and staffing gaps handled without slowing the lane.Fast-Casual RestaurantsCalls, catering inquiries, and coverage through the lunch rush.Food TrucksLocation questions, catering calls, and bookings while the line moves.Fine-Dining RestaurantsReservations, special requests, and recovery in white-glove tone.Hotel RestaurantsCalls and reservations coordinated with the desk and the floor.Restaurant groupsOne playbook across every restaurant.Independent HotelsFront desk, coverage, vendors, and guest recovery.Hotel GroupsOne operating standard across every property.

Run the house from chat.

One text starts it. Your GM never misses after that.

Text your Manager

See pricing

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Concya is an autonomous general manager for restaurants and hotels. It connects to your POS, PMS, reservations, and delivery apps so your team can focus on guests instead of tabs. Operators stay in control — Concya only acts within the permissions you set. Built in New York, built for operators.

© 2025-2026 Concya, Inc.