Concya for Single restaurants
An AI General Manager for single restaurants.
A single restaurant lives or dies on service, and service lives or dies on coordination. Concya is the general manager that never misses: calls answered during the rush, reservations captured, coverage found before the gap, and the owner freed from being the human integration layer.
Concya
General Manager · now
The problem
Why it breaks without a GM.
The phone rings during service and nobody can answer
Walk-ins, no-shows, and waitlists never make it into one place
Call-outs and coverage panic start at 4pm
The owner is the only one who knows the whole operation
How it works
One GM, first contact to final outcome.
Calls answered during service
Reservations, hours, menu questions, and takeout orders are handled instantly with full house context — the floor never stops.
Reservations and walk-ins, in sync
Waitlists, no-show follow-ups, and table turns stay in one operating picture the host stand and the owner both see.
Coverage, vendors, recovery
Call-outs trigger coverage flows with approvals; vendor requests are dispatched and tracked; guest issues become resolutions with follow-through.
FAQ
Common questions
Does Concya replace our phone line or reservation system?
No — Concya sits on top of the stack you already run. It answers the calls, captures the reservations, and keeps everything in sync with your POS and reservation tools.
What happens when a call is an edge case?
Concya escalates only what needs a human — with the full conversation and context attached — so the owner handles the exception, not the volume.
Does Concya text back missed calls?
Concya answers the call itself — during service, after close, whenever it rings — so there is no missed call to text back. Guests get a real answer with house context instead of a follow-up text.
How fast does Concya go live?
Setup happens in one text. You connect your numbers and your stack, set your approval rules, and Concya starts running the house.
More segments
Concya runs the whole house.
Run the house from chat.
One text starts it. Your GM never misses after that.